Stress is the scourge of the 21st country. almost everyone has it. Victims blame it on the busy, competitive, cut-throat lifestyle but the blame actually lies somewhere else. the fact of the matter is that only about 20 per cent of it is caused by external factors. the other 80 per cent is the result of how we react to persons, places or situations. the key to moving from stress to serenity is observing and modifying one’s own thinking process and responses. aided with beautiful illustrations, handy exercises, examples and case studies, the book shows you how.